About Us

Learn who we are, what we stand for, and how we serve our members every day.

Cooperative Values:

As a Touchstone Energy Cooperative, North Plains Electric also subscribes to the four core values that are the foundation of every Touchstone Energy co-op’s service to its members. It’s how Touchstone Energy puts their slogan — “the power of human connections” — into action and earn the trust of millions of people, every day. The four values are:

Innovation

Touchstone Energy cooperatives offer new solutions and state-of-the-art technology to meet customers’ needs.

Accountability

Since consumers own co-ops, they have a say and help chart the course for the business. Every member has an equal voice in running the enterprise. Unlike an investor-owned utility, in which the investor with the most shares has the most clout, co-op business is conducted through a locally elected board of directors and an annual meeting where policy is proposed and voted on by members, each having one vote.

Integrity

The co-op business model always puts customers first. Not-for-profit electric cooperatives deliver energy to their members at the cost of service. In contrast, investor-owned utilities typically distribute their profits to investors across the nation or even the world — not necessarily to those they serve.

Commitment to Community

Electric cooperatives invest time, money and expertise to build the local economy and strengthen relationships with consumer-owners.